Refund Policy

EZ Video Conferencing Solutions Offers Manufacturers an International warranty for each of its products.

Manufacturer’s Warranty – Each and every one of the products available from EZ Video Conferencing Solutions comes with a manufacturer’s warranty. Generally, these warranties last for one year to five years, depending upon the manufacturer and the product. Cosmetic problems are generally not covered by manufacturer’s warranties. Detailed information on the manufacturer’s warranty should be present in the manual or on the packaging of the product in question.

Please refer to the Brands Warranty documents for further details.

REPLACEMENT POLICY

We will provide Replacement for all our products sold within 7 days of delivery of the product with a genuine reason for replacement.

We accept replacement only if the product is delivered in damaged or defective conditions.

However, you must understand that we can’t bear a loss either; so the replacement of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, and undamaged condition.

• Replacement for goods/ merchandise is subject to inspection and checking by our inspection team.
• Damages due to neglect, improper usage, or application will not be covered under our Replacement Policy.
• We will not accept replacement if the product was ordered by mistake or without seeing proper specifications.

Cancellation Due to refusal to accept the package.

In case the customer does not take the delivery of the product when attempted by the courier person or refuses the package during delivery. We will not be able to refund the amount.

EZ Video Conferencing Solutions holds the right to cancel orders at any given time, either due to non-availability, pricing error, or any such circumstances where we will not be able to fulfill the order. EZ Video Conferencing Solutions will intimate you in the mail of the same and the amount if paid will be returned in 5-7 working days.

SHIPPING POLICY

What are the delivery charges?

Shipping costs are calculated at the checkout, based on the dimensions and weight of your shipment, and the shipping address. To find out how much shipping will cost, please add the desired products to your cart and complete the checkout process.

What is the estimated delivery time?

Sellers generally procure and ship the items within 5-7 business days. Business days exclude public holidays and Sundays.

Are there any hidden costs (sales tax, octroi, etc) on items sold by EZ Video Conferencing Solutions?

There are NO hidden charges when you make a purchase on EZ Video Conferencing Solutions. The price you see on the product page is exactly what you would pay.